Shipping policy

At Chandi Wali, we ensure your silver treasures reach you safely, beautifully packed, and on time. Please read our shipping policy below:

1. Order Processing

• All orders are processed within 1–3 business days.

• You’ll receive an email/SMS confirmation once your order is shipped.

2. Shipping Timeframes

• Standard Shipping (India): 4–7 business days

• Express Shipping (India): 2–4 business days

Note: Delivery times may vary due to location, public holidays, or unforeseen courier delays.

3. Shipping Charges

• Free shipping on all prepaid orders within India.

• Express  shipping rates calculated at checkout.

4. Order Tracking

• Once shipped, a tracking link will be shared via email or SMS so you can follow your order in real time.

5. Packaging

• All jewellery is packed securely and elegantly, making it ready for gifting.

6. Damaged or Lost Orders

• If your package arrives damaged or goes missing, contact us within 48 hours of delivery at chandiwaliindia@gmail.com or 9875888441